TLS handshake timeout

TLS handshake timeoutΒΆ

If you execute the bootstrap.sh script from an OpenStack VM that is running on the OpenStack environment used for bootstrapping the management cluster, the following error messages may occur that can be related to the MTU settings discrepancy:

curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to server:port

Failed to check if machine "<machine_name>" exists:
failed to create provider client ... TLS handshake timeout

To identify whether the issue is MTU-related:

  1. Log in to the OpenStack VM in question.

  2. Compare the MTU outputs for the docker0 and ens3 interfaces:

    ip addr
    

    Example of system response:

    3: docker0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500...
    ...
    2: ens3: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1450...
    

    If the MTU output values differ for docker0 and ens3, proceed with the workaround below. Otherwise, inspect the logs further to identify the root cause of the error messages.

Workaround:

  1. In your OpenStack environment used for Mirantis Container Cloud, log in to any machine with CLI access to OpenStack. For example, you can create a new Ubuntu VM (separate from the bootstrap VM) and install the python-openstackclient package on it.

  2. Change the vXLAN MTU size for the VM to the required value depending on your network infrastructure and considering your physical network configuration, such as Jumbo frames, and so on.

    openstack network set --mtu <YOUR_MTU_SIZE> <network-name>
    
  3. Stop and start the VM in Nova.

  4. Log in to the bootstrap VM dedicated for the management cluster.

  5. Re-execute the bootstrap.sh script.