Use two-factor authentication

Use two-factor authentication

Two-factor authentication (2FA) adds an extra layer of security when logging in to the MKE web UI. Once enabled, 2FA requires the user to submit an additional authentication code generated on a separate mobile device along with their user name and password at login.

Configure 2FA

MKE 2FA requires the use of a time-based one-time password (TOTP) application installed on a mobile device to generate a time-based authentication code for each login to the MKE web UI. Examples of such applications include 1Password, Authy, and LastPass Authenticator.

To configure 2FA:

  1. Install a TOTP application to your mobile device.

  2. In the MKE web UI, navigate to My Profile > Security.

  3. Toggle the Two-factor authentication control to enabled.

  4. Open the TOTP application and scan the offered QR code. The device will display a six-digit code.

  5. Enter the six-digit code in the offered field and click Register. The TOTP application will save your MKE account.

    Important

    A set of recovery codes displays in the MKE web UI when two-factor authentication is enabled. Save these codes in a safe location, as they can be used to access the MKE web UI if for any reason the configured mobile device becomes unavailable. Refer to Recover 2FA for details.

Access MKE using 2FA

Once 2FA is enabled, you will need to provide an authentication code each time you log in to the MKE web UI. Typically, the TOTP application installed on your mobile device generates the code and refreshes it every 30 seconds.

Access the MKE web UI with 2FA enabled:

  1. In the MKE web UI, click Sign in. The Sign in page will display.

  2. Enter a valid user name and password.

  3. Access the MKE code in the TOTP application on your mobile device.

  4. Enter the current code in the 2FA Code field in the MKE web UI.

Note

Multiple authentication failures may indicate a lack of synchronization between the mobile device clock and the mobile provider.

Disable 2FA

Mirantis strongly recommends using 2FA to secure MKE accounts. If you need to temporarily disable 2FA, re-enable it as soon as possible.

To disable 2FA:

  1. In the MKE web UI, navigate to My Profile > Security.

  2. Toggle the Two-factor authentication control to disabled.

Recover 2FA

If the mobile device with authentication codes is unavailable, you can re-access MKE using any of the recovery codes that display in the MKE web UI when 2FA is first enabled.

To recover 2FA:

  1. Enter one of the recovery codes when prompted for the two-factor authentication code upon login to the MKE web UI.

  2. Navigate to My Profile > Security.

  3. Disable 2FA and then re-enable it.

  4. Open the TOTP application and scan the offered QR code. The device will display a six-digit code.

  5. Enter the six-digit code in the offered field and click Register. The TOTP application will save your MKE account.

If there are no recovery codes to draw from, ask your system administrator to disable 2FA in order to regain access to the MKE web UI. Once done, repeat the Configure 2FA procedure to reinstate 2FA protection.

MKE administrators are not able to re-enable 2FA for users.