Warning: In correlation with the end of life (EOL) date for MSR 3.1.x, Mirantis stopped maintaining this documentation version as of 2025-09-27. The latest MSR product documentation is available here.

Customer feedback

You can submit feedback on MSR to Mirantis either by rating your experience or through a Jira ticket.

To rate your MSR experience:

1. Log in to the MSR web UI.

2. Click Give feedback at the bottom of the screen.

3. Rate your MSR experience from one to five stars, and add any additional comments in the provided field.

4. Click Send feedback.

To offer more detailed feedback:

1. Log in to the MSR web UI.

2. Click Give feedback at the bottom of the screen.

3. Click create a ticket in the 5-star review dialog to open a Jira feedback collector.

4. Fill in the Jira feedback collector fields and add attachments as necessary.

5. Click Submit.