Known issues

This section describes the MSR known issues with available workarounds, along with a list of current product limitations.


When malware is present in customer images, malware scanners operating on MSR Nodes at runtime can wrongly report MSR as a bad actor. If your malware scanner detects any issue in a running instance of MSR, refer to Vulnerability scanning.

Known issues with workaround solutions

MSR 3.1.0 issues with available workaround solutions include:

MSR on Swarm installations can fail on RHEL 9.2

Attempting to install MSR on a Swarm cluster running RHEL 9.2 may result in a failure with the following error message:

FATA[0000] installer prerequisite check failed: \
could not detect docker swarm: \
permission denied while trying to connect to the Docker daemon socket at unix:///var/run/docker.sock: \
Get "http://%2Fvar%2Frun%2Fdocker.sock/v1.24/swarm": \
dial unix /var/run/docker.sock: connect: permission denied


Use the --privileged flag when installing MSR on a Swarm cluster that runs on RHEL 9.2, as exemplified below:

docker run \
--rm \
-it \
--privileged \
-v /var/run/docker.sock:/var/run/docker.sock \
-v <path-to-values.yml>:/config/values.yml \<msr-version> \
install \
--https_port 8443 \
--http_port 8888

[ENGDTR-2906] Initialization failure

Initialization fails when the RethinkDB cluster has an even number of servers.


Set the Helm chart value rethinkdb.cluster.replicaCount to an odd number.

[ENGDTR-2623] eNZi configuration changes require manual intervention

Changes to eNZi configuration are not live-reloaded.


Restart the *-api, *-enzi-api, *-garant, and *-registry Pods every time you change your eNZi registration using the administrative commands.

Product limitations

  • Integration with MKE authentication is not yet supported.

  • Client-certificate authentication for MSR users is not currently available.

  • MSR operators cannot currently specify passwords for the MSR administrators, and the Helm chart configures MSR with a static default password at install.

  • [ENGDTR-3005] A logged-in MSR admin who closes a browser instance does not need to log in again if they open a new browser instance.

  • [ENGDTR-3003] Enabling Require users to Log In per Tab Session in eNZi for MSR does not result in users being required to reenter their credentials when they open the MSR web UI in a new tab.